The Ministry of Digital Transformation and VISA have signed a Memorandum of Cooperation establishing a framework for joint activities aimed at facilitating digital interaction between the administration and citizens, promoting digital services, introducing and expanding the acceptance and disbursement of digital payments where necessary, as well as increasing the availability of electronic government services for citizens and businesses.
The collaboration will focus on further development of the payment functionalities of the National Portal for Electronic Services Uslugi.gov.mk and the mobile application mUslugi, development of the infrastructure, as well as promotion of e-services and electronic payment opportunities among citizens, the business community and public administration.
The Minister of Digital Transformation, Stefan Andonovski, stressed that the partnership with Visa is a significant step forward in building a more efficient and user-oriented administration:
"With this Memorandum, we are opening a new chapter in the advancement of digital public services with an emphasis on modern and secure payment methods. Our goal is for citizens and businesses to receive faster services, fewer administrative barriers and more functionalities available online, through uslugi.gov.mk and m.Uslugi, as well as at counters where necessary. This is a concrete step towards a state that works more simply, more efficiently and digitally."
Ana Drašković, Vice President and General Manager of Visa for Southeast Europe, emphasized:
"Through this Memorandum of Understanding, Visa, as a global leader in digital payments and a trusted innovator in technology, reaffirms its commitment to supporting the Government of North Macedonia in accelerating the country's digital transformation. We are honoured that the Ministry of Digital Transformation has recognized Visa as a strategic partner in further strengthening the acceptance of digital payments in public institutions, advancing the adoption of e-government services, and promoting secure and seamless digital payment functionalities among citizens, businesses, and public servants.
We are particularly pleased to highlight the e-services portal and the m.Services mobile application, which represent significant progress in enabling faster, seamless and secure access to public services. These solutions will help simplify everyday administrative processes and enable a more efficient, user-oriented digital experience for the citizens of North Macedonia.”
The memorandum represents a joint commitment to advancing digital solutions and developing functionalities that will increase the availability and practical use of electronic government services, including through the introduction of modern digital payments.
